Every day, thousands of products travel from one point to another in the country. Whether we’re talking about household appliances or delicate pieces of machinery, they all share the same challenge: to arrive in perfect condition. However, they don’t always make it. Blows, falls and incorrect handling can jeopardize even the best-planned shipments. And one of the most frequent and costly problems in the logistics chain is breakages during transport.
That’s why Capsa has been developing packaging solutions for demanding sectors such as ecommerce for more than 20 years. We know that a sturdy, well-designed box protects the product, but also the reputation of the shipper. Below, we analyze the most frequent causes of breakage in transport and how to avoid them. Plus, we tell you how our Capsa 2in1® reusable box helps make a difference in your shipments.
Main causes of breakage in transport
Breakage does not happen by chance. They are usually the result of a series of errors or deficiencies that are repeated in logistics chains, often due to lack of attention to detail or failure to use quality materials.
Inadequate packaging
Inadequate or low-quality packaging can have disastrous consequences in the transport of products. Many companies continue to use generic or reused boxes that are not designed to withstand the rigors of modern transportation, especially in the ecommerce channel, where orders go through multiple handling points.
Another key factor in packaging is the lack of internal protection. The absence of separators, padding or cushioning systems causes products to move around inside the box, generating friction or internal collisions that result in damage.
Capsa 2in1® boxes have been created precisely to minimize this risk. Thanks to their practical and functional design, they offer 33.9% more resistance to lateral compression and stacking than conventional boxes made from the same quality of paperboard (Itene Test S01.9418). This improvement is due to their structural design and double locking system, which not only increase the safety of the contents, but also optimize picking efficiency.
Improper handling
Did you know that rough loading and unloading is one of the main causes of damage to goods during transport? Similarly, excessive stacking or improper use of tools such as pallet trucks or forklifts can cause both visible and structural breakage.
Inappropriate transport
It is not the same to use a vehicle prepared for the transport of products, such as a truck with a fastening system, than a van without conditioning or interior protection. Breakages in transport can be caused by vans or trucks without adequate preparation, where the packages move during the journey. Likewise, transporting fragile goods together with heavy products or products of incompatible dimensions increases the risk of breakage.
Therefore, in addition to choosing the right packaging, it is necessary to review the distribution system, segment the types of cargo and choose the right vehicles for each type of goods.
Climatic and environmental conditions
Humidity, extreme temperatures or mechanical vibrations can also compromise the integrity of the package. Traditional cartons, if not prepared, can lose rigidity or crumble in humidity. Again, the use of quality-assured cartons such as Capsa 2in1® reduces this risk, as they are designed with superior durability requirements.
Lack of staff training
Finally, the lack of training of logistics personnel can trigger breakages that would be avoidable. Operators without clear instructions on how to stack, load or identify fragile products multiply the risk of incidents. Therefore, we want to place special emphasis on the importance of prevention: everything begins with knowledge and the implementation of clear handling protocols.
Consequences of breakages
Thinking that breakages in transport affect only the product would reduce the problem to a minimal part of its consequences: they have, as we detail below, a direct impact on the value chain and on the company’s image.
Direct economic losses
Returns, reshipments and replacements translate into a high direct cost. To that you must add the resources invested in managing claims, verifying damage and reorganizing logistics.
Delivery delays and complaints
A breakage delays delivery and disrupts the customer’s schedule, affecting both the end-user experience and the operations of companies that rely on tight deadlines.
Loss of customer confidence
Today’s consumers are very demanding, so a damaged shipment can cause them to lose all confidence in the brand. A single bad experience can be enough for them not to repeat the purchase and share their dissatisfaction with other potential customers.
How to avoid breakage in transport
Preventing breakage is possible. At Capsa we focus on creating solutions that combine suitable materials, functionality and maximum safety.
Choosing the right quality packaging
This is where Capsa 2in1® reusable boxes make the difference. Their innovative structural design offers several advantages over conventional boxes:
- Greater resistance: they withstand shocks, compressions and stacking better. In fact, it has been proven by the MediaMarkt usage test that they reduce breakage by 43%.
- Logistical efficiency: their double locking system facilitates assembly and optimizes the order preparation process ¡assembly in just one second!
- Sustainability: they are 100% recyclable and designed to be reused at least six times. In other words, they reduce both costs and waste generation.
- Brand image: they are customizable, which improves product presentation and conveys professionalism from the first contact.
If you are looking for a solution to limit the number of breakages in the transport of your products, especially in sectors such as ecommerce, pharmaceuticals, food or electronics, then Capsa 2in1® reusable boxes are your ideal solution.
Review of the logistics process
In addition to having the right packaging, each link in the logistics process must be reviewed: inspecting the goods before shipping them, checking the condition of the packages along the way and monitoring routes to detect high-risk sections. For this purpose, there are technological tools that allow real-time tracking and generate alerts in the event of vibrations or temperature changes.
Work with reliable carriers
Working with reputable carriers with suitable vehicles and trained personnel significantly reduces breakage rates. In addition, many carriers offer insurance or advanced traceability to reduce risk and intervene in time if something goes wrong.
Protect your logistics and maximize your profits
Transport breakages are one of the most common (and costly) problems in any logistics chain. They affect the product, the customer and the company’s image. But with the right strategy, they can be avoided.
Choosing quality packaging such as the Capsa 2in1® reusable box, reviewing logistics processes and collaborating with reliable carriers are fundamental steps to reduce these incidents and optimize business profitability.
Do you want to reduce breakage and improve your logistics? Discover all the solutions we offer at Capsa or contact our team for more information. It’s time to protect your shipments and take care of your business!
